Professional Standards
Our Commitment to the Community
The Maypearl Police Department is a professional law enforcement agency providing public safety services with a sense of integrity and pride. Our goal is to provide the citizens of Maypearl with the best trained and most professional service possible.
- All of our officers are experienced and licensed by the State of Texas.
- Our supervisors have extensive training in both Police Supervision and Criminal Investigations.
We Value Your Feedback
We encourage you to let us know about the quality of service you receive from our officers. Your feedback helps us ensure our team is providing service that is committed to courtesy, professionalism, honesty, and integrity.
The Maypearl Police Department is dedicated to maintaining a professional organization, and we will thoroughly investigate any complaints regarding our employees.
How to File a Complaint
We accept and investigate any complaints of unethical behavior, policy violations, or other inappropriate conduct, including criminal profiling. Your complaint will be investigated to determine if there is sufficient evidence for disciplinary action. This process also helps us identify any needs for additional training or policy revisions.
To file a formal complaint:
- Complete a Maypearl PD Complaint Packet.
- The complaint must be in writing and signed by you, the person making the complaint. This is required by state law (Section 614.022 of the Texas Government Code).
- Mail or deliver the original packet to our office at: 104 E. Second Street, Maypearl, TX 76064
Please note that it is difficult to conduct a proper investigation based on anonymous complaints.
Contact Us
If you have questions about the complaint process or wish to commend an officer’s actions, you can reach an on-duty police supervisor by phone at 972-435-3671.
We also welcome your suggestions on how we can better serve you.
